Privacy Policy

Last Updated: 25 July 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use the Clacton Fireworks website.

By using this website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

When you use our website, create an account or place a reservation, we may collect personal information including:

  • Full name
  • Email address
  • Telephone number
  • Billing address (if applicable)
  • Collection details
  • Date of birth or age verification information where required
  • Reservation history
  • Account login details
  • Communications with us

We also collect certain technical information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral website
  • Cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Create and manage your account
  • Process and manage reservations
  • Verify your age where legally required
  • Contact you regarding your reservation
  • Respond to enquiries
  • Improve our website and customer experience
  • Prevent fraud and protect website security
  • Comply with legal obligations
  • Send promotional emails where you have chosen to receive them

3. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send you information about:

  • New products
  • Special offers
  • Seasonal promotions
  • Fireworks selling periods
  • News and updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

4. Legal Basis for Processing

Where UK data protection laws apply, we process personal information on one or more of the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent (where required)

5. Age Verification

UK law prohibits the sale of adult fireworks to anyone under 18 years of age.

Where necessary, we may collect information to verify your age before completing a reservation or collection.

6. Sharing Your Information

We do not sell your personal information.

We may share your information only where necessary with:

  • Payment providers
  • Website hosting providers
  • IT service providers
  • Delivery or communication providers
  • Professional advisers
  • Law enforcement or regulatory authorities where required by law

All third parties are expected to protect your personal information appropriately.

7. Data Security

We take appropriate technical and organisational measures to protect your information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we take reasonable precautions, no internet transmission or electronic storage method is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records
  • Enforce our legal rights

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing relies on consent

Requests will normally be responded to within one month.

10. Cookies

This website uses cookies and similar technologies.

Further information can be found in our Cookie Policy.

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to read their privacy policies before providing personal information.

12. International Data Transfers

Some service providers may process information outside the United Kingdom.

Where this occurs, appropriate safeguards will be implemented to protect your information in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated revision date.

Continued use of the website constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the details provided on our Contact Us page.

15. Complaints

If you are dissatisfied with how we handle your personal information, you have the right to make a complaint to the Information Commissioner's Office (ICO).

However, we would appreciate the opportunity to resolve your concerns before you contact the ICO.